Terms of service
Overview
Welcome to True North Sports! The terms “we,” “us,” and “our” refer to True North Sports. We operate this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). True North Sports is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) along with any policies referenced herein describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, please do not use or access our Services.
1. Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction and that you consent to any minors under your care using the Services on devices you own or manage.
To use the Services, you may be asked to provide certain information such as your email, billing, payment, and shipping details. You warrant that all information you provide is accurate, current, and complete. You are responsible for maintaining your account security and all activity under your account. Account transfers, sales, or licenses are prohibited.
2. Our Products
We strive to accurately describe our products; however, colors and appearances may vary due to device differences. We do not guarantee that product quality or appearance will meet your expectations or exactly match images. Product descriptions are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
3. Orders
When you place an order, you make an offer to purchase. We reserve the right to accept or decline orders for any reason. Your order is not accepted until we confirm it and process payment. Please review orders carefully as cancellations may not be possible after acceptance. We will notify you via email if changes or cancellations occur.
All purchases are subject to our Return Policy [LINK]. Orders must be for personal use only, not for resale or export.
4. Prices and Billing
Prices, discounts, and promotions may change without notice. The price you pay will be the one displayed at checkout and confirmed in your order email. Prices exclude applicable taxes, shipping, customs, and handling fees unless otherwise stated.
You agree to provide accurate payment information and authorize charges on your payment method. You represent you have the right to use the payment method and will pay all charges incurred.
5. Shipping and Delivery
Shipping times are estimates only. We are not liable for delays caused by carriers, customs, or other external factors. Once products are shipped, risk passes to you.
6. Intellectual Property
All content on the Services—trademarks, images, text, logos, designs—is owned by True North Sports, its licensors, or Shopify and protected by law. You may use the Services for personal, non-commercial use only. No reproduction, distribution, or modification is allowed without written consent.
Unauthorized use may violate intellectual property laws. Trademarks of True North Sports and Shopify must not be used without permission.
7. Optional Tools
We may provide access to third-party tools but have no control or liability for them. Use such tools at your own risk, subject to their terms.
8. Third-Party Links
Our Services may link to third-party websites. We are not responsible for their content or your transactions with them. Use third-party sites at your own risk and review their policies carefully.
9. Relationship with Shopify
True North Sports is powered by Shopify. All sales are made directly with True North Sports. Shopify is not responsible for any claims related to your purchases or use of our Services.
10. Privacy Policy
Our Privacy Policy [LINK] explains how we collect and use your data. Shopify also collects data as described in their Privacy Policy. By using our Services, you consent to these policies.
11. Feedback
If you submit feedback or suggestions, you grant us a worldwide, royalty-free license to use and modify it. You warrant you own the rights to your feedback and that it does not violate any laws. We have no obligation to keep feedback confidential or pay for it.
12. Errors and Omissions
We may correct errors or inaccuracies on the site at any time without notice, including pricing and availability.
13. Prohibited Uses
You agree not to use the Services for unlawful purposes, to violate rights, to transmit harmful content, to spam, or to interfere with security. Violation may result in suspension or termination.
14. Termination
We may terminate your access at any time without notice. Obligations that should survive termination will remain in effect.
15. Disclaimer of Warranties
The Services and products are provided “as is” without warranties. We disclaim all implied warranties to the fullest extent permitted by law.
16. Limitation of Liability
To the fullest extent allowed by law, we are not liable for damages arising from your use of the Services or products.
17. Indemnification
You agree to indemnify and hold harmless True North Sports, Shopify, and affiliates from claims arising from your violation of these Terms or your use of the Services.
18. Severability
If any part of these Terms is invalid, the rest remains enforceable.
19. Waiver and Entire Agreement
Failure to enforce rights is not a waiver. These Terms and policies constitute the entire agreement.
20. Assignment
You may not assign your rights under these Terms without consent. We may assign our rights freely.
21. Governing Law
These Terms are governed by the laws of the jurisdiction where True North Sports is headquartered. You consent to venue and jurisdiction there.
22. Headings
Headings are for convenience only and do not affect interpretation.
23. Changes to Terms
We may update these Terms at any time by posting changes. Continued use means acceptance of updates.
24. Contact Information
If you have questions about these Terms, please contact us at:
sales@truenorthsports.ca